
Admin Assistants
Accounting Staff
QA Analysts
Data Entry
Accounts Receivable Specialists
Calendar and inbox management
Workflow optimization and automation
Travel planning and itinerary management
Internal communication and documentation
Scheduling, event planning, and follow-ups
Project coordination and task management
Talent Vetting
Pre-vetted through interviews and skills testing in specialized roles
Resume-based or basic screening across broad categories
Time to Match
48–72 hours
Typically 2–3 weeks
Onboarding & Training
We handle onboarding and training; clients only train on role-specific processes
Onboarding is primarily client-led
Client Support
Dedicated account manager with quarterly performance reports
Limited or reactive support
KPI Tracking
We help define and monitor KPIs for ongoing performance and accountability
KPIs are rarely tracked or supported
Coaching
Monthly 1-on-1 coaching sessions for talent
No structured coaching or development support
Feedback Process
Monthly client feedback check-ins
Feedback typically client-initiated
Customization
Tailored matching based on tools, workflow, and communication preferences
Matching based on general skill tags
AI & Tools
Talent trained on AI tools to boost productivity and streamline tasks
Rarely integrated
Transparency
Clear pricing, no hidden fees, and structured communication
Prone to upsells, unclear fees, or limited visibility
Jump on a quick call with our team to outline your staffing needs.
We'll handpick top candidates from our vetted talent pool.
Your talent gets to work, with our account manager and platform supporting a smooth start.
We specialize in key areas: Admin Assistants, Accounting Staff, QA Analysts, Data Entry specialists, and Accounts Receivable Specialists. This focus allows us to deeply vet and train talent for the exact tasks our clients need help with, from calendar management and email handling to bookkeeping and quality assurance.
Most clients are matched with a fully vetted and available candidate within 48 to 72 hours. We move quickly because we have a curated bench of ready-to-work professionals, so there are no waiting lists or lengthy sourcing.
We take care of all initial onboarding and foundational training. You'll only need to provide specific instructions related to your tools, systems, or business processes. Our team ensures your talent is prepared and aligned before day one.
We operate on a semi-monthly billing schedule. You're only billed once your selected talent officially starts working, and there are no upfront placement fees.
No. Our service is month-to-month, and you can cancel anytime with notice. There are no lock-ins, giving you the flexibility to scale up or pause based on your business needs.
We maintain high performance through multiple layers of support: monthly 1-on-1 coaching for our talent, quarterly performance reports for clients, and monthly client feedback requests. Most importantly, we implement custom KPIs based on your business goals, a level of accountability that many outsourcing providers don't offer. This helps ensure every hire is aligned, measurable, and continuously improving.
Yes, we train all our talent to use AI tools that streamline tasks, improve productivity, and help them work smarter.
We'll discuss your goals, pain points, and preferred working style. Based on that, we match you with the most suitable talent. Once approved, onboarding begins and your assistant or support staff is ready to start within a few days.
Currently, Castle Automations services are available exclusively for businesses in the United States. We focus on providing exceptional support to US-based companies.